Disappointed

senerity · May 10th, 2011, 16:08

I get a message I haven't registered. I get a message and I have.

Edwin · May 10th, 2011, 16:26

Hm, I am not quite sure what you mean, so I guess the PM team will probably have the same problem.
Could you elaborate what could be going wrong ?

jodie · May 10th, 2011, 19:50

Hi again Senerity,

I have emailed you again after seeing your second post with regards to the problems you are experiencing. If you continue to experience difficulties, please feel free to reply to my earlier emails directly.

Kind regards

kcaplan · September 10th, 2011, 00:29

Originally Posted by senerity

I get a message I haven't registered. I get a message and I have.

I, too, keep getting a message that I haven't registered with my email address, so I can't download anything. I think this happened to me a year ago when I tried to download a free demo, too. I gave up. Now I've spent hundreds of dollars, so am a bit more frustrated than previously. I hope Jodie or someone will straighten this out as soon as possible.

I did respond directly to Jodie's last email but came to look at the forum to see if this is a FAQ.

karen Caplan

pollyanna · September 10th, 2011, 14:02

Hi there Karen, sorry to hear you are having difficulties with downloading. Please be assured that someone from the support team will assist you, just be aware that it is the week-end. I will send an extra message to support staff for you. I look forward to hearing about your progress

Here's a link which will hopefully put your mind at rest in the meantime:-

NEWCOMERS...You'll find lots of help here!!

I wish you much peace and joy

Tech Support · September 10th, 2011, 15:37

Hi Karen,

Thank you for contacting us regarding your problem. I have today sent you a separate email with regards to the problem you are having. Please feel free to get back to me via email if you are still experiencing difficulties.

Kindest regards and have a great weekend!

Rentia · October 11th, 2012, 04:15

Extremely dissapointed n even more frustrated. The file downloads bt cannot be displayed! Great all excitement gone for nothing! Hope to get help soon! Rentia

pollyanna · October 11th, 2012, 10:49

Hi there Rentia and welcome to the community

I have sent a message to support for you. Be assured, they will advise you what to do. Look forward to hearing how you progress and wish you much peace and joy

jodie · October 11th, 2012, 13:10

If you wish to get in touch with us at support Rentia, explaining what device you are downloading to ect, I will be able to better assist you, enabling you to enjoy the benefits of the free Lifeflow demo.

Kind regards