Yes...the ego...sometimes i wonder what the nature thought when it was created *gg*
Ok thats one point - understanding the culture and reacting the right way. This remembers me on the NLP directive to be responsible for what your words trigger in your conversational partner. If one of the two is able to take the responsibility for his action, and is aware of the situation, he can then adapt his way of communicating and make a positive experience for both of them.
I like that point, it makes sense :-)
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